The Disney Vacation Club is a great way to stay at Walt Disney World and is an excellent way for families to stay at a great price with many perks. Enjoy the shows, movies, live street entertainment, parades, fireworks and exhibits more. DAS does not require any additional purchase with the Disney Genie+ system. EPCOT: Before entering the park, head to the far right. The person seeking the pass must be on the video call, so if that is your child, dont do this while they are in school. Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. Through Guest Services or somewhere else? I cant find a link or anything on the Disney world site. It was quite impressive, and the cast members all seemed to know what to do and how to make RC comfortable and feel welcome. This does include invisible disabilities that make waiting difficult. They sound very similar. Just saying. UmmmmI'm not sure I understand your post or the tone that's attached. Credit:. We're not concerned about wait times; we don't want preferential treatment - we just want to be able to go to Disney World and not have a miserable time because of an uncontrollable medical condition that they could accommodate easily. We learned that the hard way. (a=>{let b=document.getElementById(a.i),c=document.getElementById(a.w);b&&c&&(b.value="",c.style.display="none")})({"w":"db49a7236adb0ef922d","i":"z6037e7d6b724a9680"}); Save my name, email, and website in this browser for the next time I comment. Allow about 10 to 15 minutes to complete the process. In the past when using the DAS pass the person assigned to the DAS scans their magic band first and then the 5 people going along scan their magic band. Push through the crowd of people, trailing her family in tow? Once your boarding group is called, cast members will direct you on using DAS. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. With the DAS you will use the Lightning Lane entrance. And a new feature includes being able to receive DAS return times through the My Disney Experience app! Even if you do get a DAS, there's often no guarantee that you could get through the FP line and ride the ride in 20-30 minutes. Head under the railroad tracks, then veer to the left. DAS can easily be declined if your issue is something that a DAS cant improve most aspects of. Does the DAS cardholder have to board the attraction with the rest of the party? Ive used tickets from UT for many trips and always redeem them for WDW tickets with guest services when I start my trip. We would love to be able to book 2 rides each day in advance. The 8 Things You Need To Know About Genie+, and Lightning Lane Now. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. I would like to register for a DAS pass for my foster son. Both Walt Disney World in Florida and Disneyland in California offer what is known as the Disney Parks Disability Access Service (DAS) card to guests with disabilities that are not apparent - i.e., they are not confined to a wheelchair, scooter, or other mobility assisting device. We're planning to visit Disney World in July and we were hoping to get a DAS pass. The Disney Disability Access Service (DAS) is a card they issue. The maximum is six guests per DAS. If not used, they will expire. Heres what you can expect from the DAS when you visit Disney World! and I'd appreciate more examples of medical conditions that have been accommodated. The DAS covers both the impacted guest and those in their group (up to six people, including the DAS holder). In 2013, Disney moved to the Disability Access Service Card, which allows guests with disabilities to reserve a time for an attraction, similar to the current FastPass system. Or would it not be possible? Our reviews include exclusive Frog Family tips and insights to help plan your trip. I've heard that it's super hard because the chat lines are swamped. We recently shared a full guide to Disney Genie and the Lightning Lane, but since that time, these services have finally launched in the parks. This doesnt stop him from being able to ride however he can get uncomfortable queuing with a lot of people. Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. Thanks a million for the response! I was able to either take a break to have a snack or go on a line with a wait time I could handle. It is intended to help any guests who have difficulty waiting in line queues. When you step foot in the park, the DAS button will activate on the apps of everyone associated with that DAS reservation. An elementary teacher taking every opportunity to go to Florida and explore Disney, Universal, and Orlando. Great question! I spoke to the Disability Services hotline and they said there's no "guarantee" that we'll be issued a card. Disney theme parks have provided the Disability Access Service for guests who require accommodations to attractions. For example, I grab a reservation for Haunted Mansion but then decide I want to ride Seven Dwarfs Mine Train at that allocated time. Thanks so much for any help you can give me! My husband is blind. Thanks so much! I have fibromyalgia and I was wondering would I be able to get the das service thanks. The two kids would need to be separate (cant be listed as a guest of the other kid) and each would need their own return times. Make sure everyone in your party is linked in My Disney Experience so everyone can be included in DAS plans. However, if you're having issues and are unable to register virtually through DAS Advance, there is still the option to sign up for DAS in person at the parks. If youre only worried about getting through the line queue or accessing a ride with a scooter, you can simply head to your chosen attraction. Will he be eligible for DAS and will he be able to get on many rides, were he will not have to be lifted too much by me that will be painful for both of us for a full day trip. You have to wait the same amount of time as the people in the standby line, but you dont have to do it in the actual line. We debated about getting the Genie+ before we went. Just wanted to let you know that despite the above service being advertised internationally, I have been informed by disability services it is only available for those in the US. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); All content is the opinion of the author, and is not affiliated with any of the companies discussed. How do I preregister? Magic Key Pass Information. Ex. If Peter Pan's Flight is a 50-minute wait, your return time for that attraction would be in 50 minutes. Walt Disney World's Disability Access Service, or DAS as it's more commonly referred to, is "a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating. These improvements make it easier to get return times right from your phone, and reduce walking back and forth. It allows everyone irrespective of their disability to completely enjoy all the rides and attractions of the park. But they will ask why the person cant wait in lines. It will most likely depend on the ride! Do you think the DAS program is being abused at Disney World? Guest Services is in City Hall, the first building youll see. Can Genie + be used to reserve more than one ride at a time and can a DAS pass and Genie + be used together? Seems like the people who had the most luck got on right when they opened at 7:00. Do you think we will be able to call on arrival to register for DAS? Return times can now be modified or canceled in the My Disney Experience app. Disney works with guests individually in order to accommodate their specific requests and provides assistance for a variety of needs and disabilities. Do I have to get a new DAS at the start of each day? In England I have an access card. You can spend the time anywhere in the park and then return to enjoy the ride. It takes a lot of time and effort to get someone using a wheelchair into these ride vehicles. He is not much older and walking and heavier and will require an adaptive stroller or a wheelchair to get around as his main mode of transport. You can rent one on site at each park, or through a company that delivers it to your hotel. Orlando. 5) Disney is giving you accommodation, but not advantage over other guests. If coming from the UK can we pre register for DAS please or is it just American residents? The contrast between foreground and background text will increase. I am 100% disabled veteran for mental health reasons. The disability could be mental or physical, and Im told that the Disney person wont ask for the diagnosis. The individual who is requesting DAS must be present for the call. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Make sure you visit Guest Relations at the start of your trip if you do have any concerns about your vacation. Thank you in advance Casey. The video call is screen reader-friendly and available with text chat for those with visual or hearing disabilities. But RC must scan in for Soarin if the rest of us want to go on it using the DAS. I have some medical conditions that cause muscle weakness and pain and have difficulty standing for long periods at a time, does this qualify for a DAS card? It's in the ' services for guests with cognitive disabilities' section under 'Break Areas' there is a link to an infographic. You can have both advance selections and return times active at the same time. PRIVACY POLICY. Yes, a child under three years old can still receive a DAS pass. Return Times are day-of selections and are available once you are tapped into the park. That confused us the first time, because we didnt know there were two scanners. By using this site you agree to our privacy policy. Can I cancel a reservation? At the time of the launch, this service will only be available in English, so this is important to keep in mind if English isnt your native language. There are a few exceptions to the policy, as sometimes guests with a DAS stroller tag may not be able to enter areas that the stroller cant safely navigate. You can access it byclicking on the bottom three lines and scrolling down the menu. They can fit up to two scooters on the bus, and only once did we have two scooters on the bus. Anyone in the party can make the selections for everyone, but the guest with DAS must be present when the return time is redeemed. We wouldn't be trailing her. As for the guests, if everyones connected to both children, then you can select the people who are accompanying each DAS holder. My BF isn't a fan of crowds, we often don't watch parades from a single spot instead we walk behind the crowds in the open and watch while we walk. 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